Refund policy

European Union 14 day cooling off period 24/7 Golf Europe

If the merchandise is being shipped into the European Union, the consumer has a period of fourteen calendar days to return at his expense the product (s) he ordered (s), without penalty and without giving any reason in its original packaging and in its original condition, unused, suitable for its re-marketing and ask for an exchange or refund without penalty, except for the cost of return and a fixed amount of 150 € VAT Excl for handling costs. This period starts from the day after the delivery of the order.  For goods that are the subject of successive deliveries, the withdrawal period begins to run the day after the day of the first delivery. WARNING: No retraction will be accepted if the returned product is unsuitable for re-marketing. Consequently: - The product must be returned in perfect condition, in its original packaging, unopened, unsealed, unused, undamaged, unmarked .... - The product must be accompanied by all its accessories. Failing this, the product will be returned to you, at your expense. The product must be returned at your expense in its original packaging with a photocopy of the original invoice. This right of withdrawal does not apply to the professional buyer. If the aforementioned conditions are met, the purchaser shall be reimbursed, within fourteen calendar days of withdrawal, for any sums he has paid in payment. The purchaser does not have a right of withdrawal in the case of contracts for the supply of goods which are made to the purchaser's specifications or which are clearly personalized or which due to their nature cannot be returned or are liable to deteriorate or expire quickly, nor in the case of the supply of audio or video recordings or computer software which has been unsealed by the purchaser. Articles sold, in promotion or under special or seasonal reduction will not be taken again, exchanged or refunded in no circumstances.